Privacy Policy
Last Updated: 04/05/2026
1. Introduction
Welcome to Carenami. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services to find senior in-home care in the San Francisco Bay Area.
2. Information We Collect
We may collect personal information that you voluntarily provide to us when you book a consultation or contact us, including:
Contact Data: First name, last name, email address, and phone number.
Inquiry Data: Information you provide about your loved one's care needs, your location, and any notes you include in your booking form.
Technical Data: IP address, browser type, operating system, and interaction data collected automatically via cookies or similar tracking technologies.
3. How We Use Your Information
We use the information we collect primarily to provide, maintain, and improve our services. Specifically, we may use your information to:
Schedule and conduct your free consultation call.
Match your loved one with appropriate, vetted in-home care helpers.
Communicate with you regarding your inquiry, including sending SMS and email reminders.
Improve our website and service offerings.
4. SMS & Text Messaging Policy
By providing your phone number and booking a consultation, you consent to receive text messages (SMS) from Carenami regarding your appointment, care updates, and administrative notices.
Mobile information will not be shared with third parties/affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
You may opt out of receiving text messages at any time by replying "STOP" to any of our messages.
5. Sharing Your Information
We do not sell your personal information. We only share your information with trusted third-party service providers (such as our calendar and CRM providers) strictly to facilitate our services. If you proceed with our services, relevant information may be shared with vetted helpers to ensure the best care for your loved one.
6. Your Privacy Rights
Depending on your location (including California residents under the CCPA), you may have the right to request access to, correction of, or deletion of your personal data. To exercise these rights, please contact us using the details below.
7. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: [email protected]
Phone: (855) 938-5558
© 2026 Carenami. All rights reserved.
[email protected] | (855) 938-5558